If your New Jersey business is currently taking care of its own IT services while juggling all its other commitments, you're probably not as operationally efficient as you could be. Outsourcing managed IT services, including managed security solutions, has an array of benefits, which you'll discover more about in this article.
Continue reading to find out more about managed IT services in New Jersey, who benefits most from managed IT support services and the main advantages of partnering with a managed service provider.
What Are Managed Services for IT Systems?
Managed IT services for your New Jersey business involve outsourcing control of your technology solutions to a managed IT service provider. Offloading business technology solutions such as computers, phones, passwords and network security to an expert third-party support company frees up your sharpest decision-makers to focus on what they do best.
This can be the difference between small- to medium-sized New Jersey businesses that accelerate growth and those that get left behind trying to juggle every element of the business, often unnecessarily. Technology moves quickly, and managed services take the pressure off your top in-house talent to remain up to date with the evolution of IT systems while trying to strategize, manage and streamline operations.
Who Needs a Managed Services Provider?
With each day that passes, both consumers and businesses rely more heavily on technology. To be competitive in today's marketplace, customers should ideally be able to contact your company around the clock and get answers as quickly as possible. This usually involves high-tech software and hardware solutions, including high-level PCs, CMS software, inventory software, live chat functionality, chat bots, VoIP and more.
Additionally, as technology continues to advance, so unfortunately do the criminals who operate in cyberspace. Cybersecurity is a growing concern for every company on the planet, and hackers' methods and tricks get more complex and concerning every day. Managed IT services provide the necessary level of expertise, with services provided by a team that's dedicated to keeping up to date with all the latest advancement in tech and tech support.
Benefits of Outsourcing a New Jersey Managed IT Service Provider for Small Businesses
Now that you know what managed IT services for your New Jersey business entail, let's look at some of the benefits it can offer.
While you might be concerned about the initial up-front cost of outsourcing managed IT to a third party, it can actually lead to substantial savings, especially since Mazteck IT offer plans starting at $2/day. Hiring teams in-house is expensive, risky and time-consuming. Not only do you need to hire the right people for the job, you need to make a cohesive team and ensure their expertise covers the full spectrum of tech requirements.
With a managed IT company, you benefit from the expertise of an extensive team of experts for the cost of a single in-house hire. While doubling up the function of existing employees' job roles and providing training is an option, you don't benefit from the expertise of outsourced professionals and have to invest in continually updating training.
Phishing attacks, DDoS attacks and other malicious online pursuits are rising at an exponential rate. Protect your customers, your team and your critical business data by hiring managed IT experts.
Data breaches are happening more than ever, and threats are continually evolving. Working with a full team of experts not only mitigates these risks, it ensures your team is protected against the latest threats and deploys the most effective and appropriate solutions.
Hiring an outsourced team of IT experts not only protects you against threats and keeps costs lower, it means access to more data and expertise. A full team of experts can draw upon their combined experience in addition to using their database as a reference point in case something goes wrong that falls outside what your in-house team has experienced previously.
Disaster Recovery and Business Continuity
In the unfortunate event something does go wrong, disaster recovery gets your IT systems back up and running in no time and ensures business continuity. It's impossible to preempt something going wrong, but a professionally conceived and managed plan can significantly reduce downtime and prevent the loss of critical business data.
Competitive Advantage in a Digital-Led World
With more SMBs popping up in New Jersey each day, maintaining a competitive advantage is harder than ever. Employing managed IT services could be the key differentiator between you and a competitor that attempts to straddle tech services in addition to their areas of expertise.
If your customers can access support around the clock but have to wait half a day for your closest competitor, who are they more likely to use again?
Make Your Business Future-Proof and Compliant
IT infrastructure is one of the fastest-moving components of all small businesses. Outsourcing to a team of dedicated experts means you'll always be up to date with the latest tech and software. It also means you're far more likely to maintain compliance with ever-changing laws at all times with all expert hands on deck.
Upgrading IT infrastructure takes little more than a phone call when you outsource IT support services. This means you don't need to slow down the process of scaling up IT systems if your company experiences a sudden bump in growth. For many SMBs, trying to take on too much in-house is a key contributor to problems during the scaling-up process, not to mention the critical need for proactive maintenance.
Improve Customer Experience
Last but by no means least, partnering with managed IT support services in New Jersey frees up your brightest minds to do what they do best. With customer experience taking over as the key to gaining a competitive edge, don't waste your decision-makers' time with IT services. Earmark them to focus on strategy, growth and delivering a seamless customer experience that customers want to shout from the rooftops of social media about.
Managed Support for New Jersey Businesses
From protecting business-critical data and cloud computing to security monitoring and 24/7 managed IT support, offload the burden of technology services onto the experts here at Mazteck IT. Contact us today at 973-272-2324 or get in touch online.