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By now, everyone has heard of the cloud computing benefits. And yet, there’s still a lot of confusion surrounding its reliability and security. This is one of the reasons that many small businesses are hesitant to move to a cloud-based model. Instead, they invest thousands of dollars in on-site equipment that requires expensive upkeep and extra IT employees.

If you run a small- or medium-sized business, you’ve probably heard of Voice over Internet Protocol (or VoIP for short). It’s a technology that’s been around since the late 1990s and that allows users to make and receive phone calls over the internet.