As a Medical Billing company, we work with a lot of sensitive information. Mazteck has secured our systems and have fixed issues other IT companies haven’t. As much as we love seeing Mario, we don’t see him as often because everything is constantly monitored and I’m as easy knowing my company is safe.
We have used several IT companies in the past and none of them have the experience and knowledge as Mazteck. Before, we used to have a technician come in on a weekly basis to fix a problem. But since using Mazteck, we have fewer issues and our employees are more productive.
We have been using Mazteck for our computer network for 15 years. They always analyze the issues on hand and recommend a course of implementation. The entire team pays attention to details and listens to my employee’s requests. I would recommend to other CPAs out there to meet with Mario and understand that he has the knowledge and experience to make the best recommendations that result in cost efficient and productive changes!
One of the major benefits in using Mazteck for our computer IT and phone service is their speed of responding, and we always get someone to respond to our calls. They usually get the issue resolved right away or give us a time frame to when the problem will be solved.
I’ve worked with Mazteck for over 10 years at multiple Housing Authorities. Mazteck currently supports our IT infrastructure, security camera system, and phone system. They are professional, knowledgeable, responsive and well-priced. I would highly recommend Mazteck!
Very easy to work with, very knowledgeable, and response time is almost immediate. Mazteck is very accessible to their clients, which is important since response time is a key element when a customer has an issue that needs to be resolved as quickly as possible.
The largest benefit is by far their Customer Service! Whenever we need Mazteck, they are here for us. We never have to wait to have any of our questions answered or issues addressed, and Mazteck makes sure that our business is running as smoothly as possible.
Since switching to Mazteck’s monthly service, our computers run far smoother and faster. I don’t need to worry about my network going down or if my data is backed up. If something does arise, Mazteck addresses it instantly.
When I call Mazteck, they answer immediately! Mazteck, walks me through everything, and takes the time to fix issues from start to finish. If you are not computer savvy, Mazteck does not make you feel like uncomfortable when you ask the simplest questions.
Mazteck’s Customer Service and response time is second to none. They address concerns quickly. They care about their work and take pride and always add a personal touch, unlike other IT companies that just want to treat us as an open trouble ticket.