A text service for business can help transform your company by assisting you with streamlining communications, reaching more customers and gathering data. With 90% of people opening an SMS message compared to 20% opening an email, and texts having a much higher response rate, it’s clear to see why your business should consider text messaging for business.
Let’s take a look at more ways Mazteck IT’s mass text messaging for business could serve your company.
Below are just a few of the benefits of text services for businesses.
SMS is one of the most immediate ways to reach your customers, and SMS campaigns offer an excellent ROI. Customers are happy to hear about deals and offers, provided you get the frequency right and hit the right tone.
Customer feedback is one of the most effective ways of improving your customer experience and fine-tuning your operation so you make more money. You can send out customer surveys and get genuine feedback fast.
Having a varied marketing mix is essential for success, and business text messaging integrates well with social media and email. For instance, you can use SMS messaging to follow up on an email campaign or gather email addresses or subscriptions.
You can use the analytics gleaned from SMS campaigns to optimize your mobile database and improve marketing efforts. You can also profile responders and categorize them according to who responds best.
If you’re looking to implement a business text messaging service into your company’s marketing strategy, get in touch with Mazteck IT today.